Great beach cruisers. Great service!
I was going to rent from this place for the entire family [8 people] but after reading Marcie's review I said nope! that is not how you treat people, which obviously it was a misunderstanding. At the end it costs you more to act like that then to make some reasonable concessions.
What an amazing experience. We really enjoyed our time on the bay and up the rivers! Rented a pontoon boat for the day to cruise around Weeks Bay, Fish and Magnolia Rivers. We packed a cooler and grilled out on the boat. The staff was uber helpful. They loaded the boat up with paddleboards and life jackets, all in great shape and the check-in/check-out process was efficient and allowed us to make the most of our day on the water. Looking forward to taking scooters and bikes out for some land fun too!
The service provided by this organization was excellent. The business operator was knowledgeable, efficiently and friendly. They had the equipment I needed, when I needed it and at the time I needed it. The equipment worked well with no issues. We had a wonderful outing and will use ESW without hesitancy in the future.
I was a church retreat center nearby for a work meeting and visited the website and called about reserving kayaks at the end of the day to be used when our work retreat ended and early morning--we were quoted the price on the website and agreed to a return. When the husband of a staff went to pay the bill--it was DOUBLE the amount. At the end of the day when our retreat let out I drove to the shop, assuming we would clear up the discrepancy. Instead the owner shrugged and said there was an overnight fee for all of them--when I pointed to the sign on the door about cost, the website and the conversation we had the day before he basically said, "tough luck." So, if you want to be ripped off, treated disrespectfully, and lied to--go here. If not, explore other options.
Eastern Shore Watersports is a US Store based in Fairhope, Alabama. Eastern Shore Watersports is located at 369 S Mobile St, Fairhope, AL 36532, USA.
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